Groups

Your team gets important calls and you can’t afford to miss any call because it might be a business opportunity? Here is your solution.

You can set up your team in a pick-up group. By doing so, calls coming to any member of your team can be picked up by any other  member if they are not answered within a set time, e.g. 5 seconds.

In a big department it is feasible to set up your team in a hunting group. You create one phone number for the group. Every incoming call to this number will be forwarded to the hunting settings. Now customers only need to dial one number and can be sure there will always be someone on the line to help them.


 
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