Pick-Up and Hunting
Make sure there’s always someone there to pick up the phone. Especially in sales availability is everything. A Pick-Up Group in your Virtual PBX helps you to achieve this goal.
In a team, people are often not at their desks or a call is not meant for one specific person. In a hunting group there is one central number for a department. If someone calls this phone number all the phones ring in the group, the caller hears a welcome message and the group ring back tone until someone answers. The caller never knows who they will get...